Returns & Refunds
Our goal at Alaskan Gold Connection Carl Cox Designs Inc. is to make you a satisfied customer and we will do our best to make this happen. During the first thirty (30) days after receipt of your jewelry, if for any reason you are not happy with your purchase, you can return your purchased item for a refund or exchange for the same item. (applies to online purchases only) If you choose to make a return for replacement or exchange, your request will be quickly and courteously processed and your credit card will be billed an additional $20 to cover the handling and shipping cost of sending you the replacement piece of jewelry. If you choose to simply return an item for refund, we will refund the original purchase price less $35 to cover the handling, shipping, and restocking fees occurred.
Please fill out the contact us section of our website to get more information on returns.
Carl Cox Designs Inc. will not be responsible for the loss or damage of return shipments.
Your privacy is important to us. It is Alaskan Gold Connection Carl Cox Designs Inc.' policy to respect your privacy regarding any information we may collect from you across our website, http://alaskangoldconnection.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 5 August 2020.